condition states whether the product is new, refurbished or used: in Google, optional for new products and required for used and refurbished ones. Meta requires it on every product, so a feed shared with Meta should carry it on every row.
| Attribute | condition |
|---|---|
| Requirement | Optional for each new product; required for each used and refurbished product. |
| Format |
|
Accepted values
new | Unused, in original packaging. |
refurbished | Professionally restored, with warranty. |
used | Second-hand, or modified from the original state. |
Google’s rules for condition
- Describe the actual condition; a used item sold as new is a policy matter.
Common mistakes, and the error each one becomes
- Descriptive words such as “like new” or “pre-owned” instead of the three values.
- The attribute omitted on a feed reused for Meta, which requires it. → A required field is missing
Where the value comes from on a connected store
| Shopify | new, for every product, in the feeds we render. |
|---|---|
| WooCommerce | The value of a product attribute called Condition, or of the condition field of Google for WooCommerce; new when neither is set. |
The free feed check reads this attribute from any feed file and reports the defects above; every check is listed.
Questions merchants ask
Do I have to send condition for new products?
Not for Google, where it is optional for each new product. Meta requires it on every product, so send it if the same feed goes there.
Is “open box” new or used?
Not new: Google’s definition of new is unused in original packaging. Refurbished if professionally restored with a warranty, otherwise used.
Can a variant have a different condition from its siblings?
Each row is its own product, so yes, though a group mixing new and used items is unusual and worth separating.
Sources
- Condition [condition] — Google Merchant Center Help
- Meta: Product data specifications for catalogs in Commerce Manager